Terms of use

Backlot is a content-management platform for creator agencies. An agency opens a workspace, invites the people it works with, and runs its production through it: briefs go out, files come back, someone reviews them, and approved work gets scheduled and published.

Every workspace has an owner — the agency that opened it. The owner decides who is on the workspace, what each person may do there, and what gets produced. We provide the tools. We do not commission, direct or approve any of the work.

These terms are the agreement between you and Backlot about your use of the service. If you work on a workspace someone else owns, you are also bound by whatever you agreed with that owner: their arrangement governs the work, and these terms govern the software.

An account belongs to one person. Do not share it and do not let anyone sign in as you. If someone else needs access, ask the workspace owner to invite them so they get an account of their own.

You must be 18 or older to hold an account.

Keep your password to yourself. Anything done from your account is treated as done by you, so if you think someone else has got in, tell the workspace owner and write to us at hello@getbacklot.com straight away.

The workspace owner can change what you may do on the workspace, or remove your account from it, at any time. When that happens your access to the workspace and to everything in it ends immediately.

Files stay the property of whoever made them. Uploading a file to Backlot transfers nothing to us. We take only the narrow permission we need to store it, show it to the people on the workspace who are allowed to see it, and process it so the service works.

The workspace owner is responsible for holding the rights and the consent needed for everything uploaded, produced or delivered through the workspace — the rights in the material itself, and permission from every person appearing in it.

Nothing may be uploaded without the consent of every person appearing in it. If you are not sure you have that consent, do not upload the file.

What you upload must be lawful where you are and where the workspace owner operates. We may remove anything that breaks these terms, and we may close a workspace that keeps breaking them.

Files on a workspace are for the work of that workspace and for nothing else.

Downloading, copying, forwarding or otherwise taking a file outside the workspace without the owner's permission is a breach of these terms. Depending on what the file is and who appears in it, it may also be unlawful, and the people who appear in it may have claims of their own.

Every time a file is shown or downloaded, Backlot records who opened it, which file it was, and when — and the workspace's managers can see that record. We keep it because knowing that access is written down makes people think twice. It is a deterrent, not proof: it says a file was opened, never what happened to it afterwards, and nobody should treat it as evidence of anything more.

If you are not sure whether you may take a file out of the workspace, ask the owner before you do.

Anyone who appears in a file may ask the workspace owner to remove it. The owner must honour that request.

We remove content on the owner's instruction, and on a valid legal notice from anyone entitled to give one.

To reach us about a removal, write to hello@getbacklot.com with enough detail to identify the file and to say why it should go. Removal requests come before anything else in that inbox.

Removal takes the file out of the workspace straight away, and out of our backups on their normal cycle. A copy someone already downloaded is beyond our reach — that is a matter between you and the workspace owner, and it is the reason section 4 exists.

We process content on the workspace owner's behalf. The owner decides what is produced, who may see it and how long it stays; we run the software that carries those decisions out.

Files are stored with Supabase, in the regions configured for the service (EU or US). Access is enforced in the database itself, so each person reads only what their place on the workspace allows.

We never use content for anything other than running the service for the workspace it belongs to. We do not sell it, we do not hand it to advertisers, and we do not use it to train artificial intelligence — ours or anyone else's.

The service is provided as it is. We work to keep it available and we take backups, but we cannot promise it will never be interrupted, and a workspace owner should keep its own copies of anything it cannot afford to lose.

What we store: your account details (your name, your email address, your password in hashed form, and what you may do on each workspace); the files on the workspace and the information attached to them; the record of file access described in section 4; and your Telegram username, if you choose to connect Telegram for notifications.

Why: to run the workspace, to show the right things to the right people, to send the notifications you asked for, and to keep that access record.

How long: until the workspace owner deletes it, or until the workspace is closed. Your account details go when your account does.

Your choices: change your name and email address from your profile, disconnect Telegram whenever you like, and ask for your data to be deleted by writing to hello@getbacklot.com. Where the data sits on a workspace someone else owns, we pass the request to that owner, because it is theirs to act on.

The full privacy policy says more.

We may update these terms. When we do, the new version is shown once the next time you sign in, and it takes effect for you when you accept it.

If you would rather not accept, you cannot carry on using the service. Tell the workspace owner, who can close your access.

The date at the top of this page is the version you are reading. Anything you want to ask about it goes to hello@getbacklot.com.